Privacy Policy

Last updated: October 2025

Film XR OÜ (“we”, “our”, “us”) operates the game FRUSTRAIN and related websites, including https://filmxr.ee
and https://frustrain.com
.
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our game, websites, and related services.

1. Information We Collect

We do not collect personally identifiable information from players directly.
However, some data may be automatically collected by the platforms we distribute through (such as Steam, Meta, or other storefronts). This may include:

Game analytics (playtime, achievements, in-game settings)

Platform identifiers (Steam ID or equivalent)

Technical data (device type, operating system, crash logs)

Anonymous gameplay statistics for bug fixing and improvement

We do not collect or store your name, email, or payment information ourselves. All payments and user authentication are handled by the respective platform.

2. How We Use the Data

We may use anonymous gameplay and performance data to:

Improve stability, performance, and gameplay experience

Identify and fix bugs or compatibility issues

Understand general trends in player engagement

3. Third-Party Services

Our game and website may use services provided by third parties (e.g., Valve Corporation, Unity Technologies, or analytics providers).
These services may collect information as described in their own privacy policies.
We recommend reviewing the following:

Valve Privacy Policy

Unity Privacy Policy

4. Data Retention

We do not store personal information beyond the anonymized analytics data necessary for improving our game.
Any data automatically collected by third-party platforms remains under their control and subject to their policies.

5. Your Rights

If you are located in the European Union (EU) or European Economic Area (EEA), you have rights under the GDPR, including the right to:

Request access to or deletion of your data

Withdraw consent for processing (if applicable)

Lodge a complaint with your local data protection authority

To exercise these rights, please contact us via the email below.

6. Contact

Film XR OÜ
Registry code: 14957224
Address: Tallinn, Estonia
Email: privacy@filmxr.ee